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Missing motorway junction countdown markers

Reported in the Road traffic signs category anonymously at 09:04, Fri 3 January 2020

Sent to Highways England 1 minute later

M42 northbound. Missing motorway junction countdown markers. Make it difficult to judge how close you are to J4.

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  • No change.

    Posted anonymously at 10:29, Fri 31 January 2020
    Still open, via questionnaire

  • Update from Highways England: ------------------------- Thank you for your email to our customer contact centre on 3 January 2020 about the lack of countdown markers on the M42.

    The countdown markers on the M42 southbound were removed during the construction of the smart motorways project that installed the variable speed limits and hard shoulder running through that section of the M42. The countdown sign positions clashed with the locations of the emergency refuge areas that are required for hard shoulder running. Junction exit signing is provided in accordance with regulations in the form of the gantry mounted advance direction signing and verge mounted signs indicating the position where the hard shoulder ends and the exit lane begins.

    Thank you for taking the time to contact us. Should you require any further information, please contact our customer contact centre by email, or alternatively you can call us on 0300 123 5000. Please quote the above reference number so your enquiry can be dealt with more quickly. If you’re not satisfied with my response or how I have handled your enquiry, please see our complaints procedure for advice on what to do next.

    Kind regards

    Martin Follmer, Customer Services and Correspondence Manager

    Operations Directorate, Midlands

    Highways England | The Cube | 199 Wharfside Street | Birmingham | B1 1RN Web:

    State changed to: Fixed

    Posted anonymously at 08:13, Wed 19 February 2020

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