Reported in the Pavement/footpath issue category anonymously at 11:50, Sunday 10 May 2020
Sent to Highways England less than a minute later
Can the edges of pavement vegetation be cut back please. The section between Cropwell Road and the traffic lights at the RSPCA animal shelter travelling west bound toward Nottingham is also extremely narrow in places where the grass edge of the verge extends over onto the footpath. I regularly use this path as a running route and also to cycle into Nottingham. The number of users along this section has increased somewhat since the lockdown as people try and exercise, this includes people with pushchairs and other cyclists which means having to move onto the actual road itself to keep a suitable distance from each other which obviously is not a safe practice. This is not the first time that I have reported this issue over the years I have lived in the area. If there is a genuine desire to allow people to use other forms of transport as a viable option to the car, this section of pavement needs investment to make it safer for users. Thank you.
Thank you for contacting Highways England.
We have passed you report regarding the overgrown vegetation to our local inspector who will review the issue on their next safety check.
We aim to provide a further update no later than 20 May 2020.
Posted by Highways England at 12:07, Monday 11 May 2020
Thank you for your patience whilst our inspector reviewed your report. Our inspector visited the location and agrees that remedial work is needed to ensure the safety of road users.
As such, a repair is planned, due to the location we are currently reviewing plans to complete this work without causing undue disruption to users in the area. We aim to provide a further update no later than 27 May 2020.
Posted by Highways England at 08:24, Wednesday 20 May 2020
Thank you for your continued patience in this matter.
We continue to work on identifying the least disruptive options available to complete this work.
Unfortunately we aren't able to provide a specific date at this time and we're continuing to work hard to arrange a date for these works.
We will aim to provide a further update no later than 10 June 2020.
Posted by Highways England at 19:28, Wednesday 27 May 2020
Thank you for your patience and please accept my apologies for the delay in responding whilst we completed the repairs in relation to your report. We can confirm that the repair is now completed, and you should notice this when travelling in this area.
We would like to thank you for contacting us about your concerns. If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000 • email@example.com
Please quote 21638959 to discuss this matter further.
Posted by Highways England at 10:13, Tuesday 16 June 2020
Provide an update