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Stairs and handrail down bank leading to A52

Reported in the Structures (eg bridges, fencing, noise barriers) category anonymously at 09:29, Wednesday 8 July 2020

Sent to Highways England less than a minute later

There are steps with a handrail that leads directly onto the A52 which are accessed directly from Bird Estate in Bingham. We have been advised by NCC that Highways England maintain these. The handrail and steps are very worn out and need upgrading or maintaining to a safe standard.

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Updates

  • Thank you for contacting Highways England. We have passed you report regarding the worn steps and handrail to our local inspector who will review the issue on their next safety check.

    We aim to provide a further update no later than 16 July 2020.

    Kind regards

    Highways England

    Posted by Highways England at 11:43, Wednesday 8 July 2020

  • Thank you for your patience whilst our inspector reviewed your report. Our inspector visited the location and agrees that remedial work is needed to ensure the safety of pedestrians using this route.

    As such, a repair is planned, and we aim to complete this no later than 11 August 2020. Although we will endeavour to complete the repairs as planned the date may change due to unforeseen circumstances.

    We will provide a further update to confirm when the work has been completed or, in exceptional circumstances, a revised date.

    Kind regards

    Highways England

    Posted by Highways England at 09:59, Wednesday 15 July 2020
    Moderated by Highways England at 09:59, Wednesday 15 July 2020

  • Thank you for your patience whilst we completed the repairs in relation to your report. We can confirm that the repair is now completed, and you should notice the improvement in access now available.

    We would like to thank you for contacting us about your concerns. If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at:

    • 0300 123 5000

    • info@highwaysengland.co.uk

    Please quote 11709661 to discuss this matter further.

    Kind regards

    Highways England

    State changed to: Fixed

    Posted by Highways England at 12:00, Wednesday 29 July 2020

This report is now closed to updates. You can make a new report in the same location.