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Bollard been knocked down and lying at side of road

Reported in the Street lighting category anonymously at 09:34, Monday 17 August 2020

Sent to Highways England less than a minute later

Bollard been knocked down and lying at side of road

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Updates

  • Thank you for contacting Highways England. We have passed you report regarding the damaged bollard to our local inspector who will review the issue on their next safety check.

    We aim to provide a further update no later than 20 August 2020.

    Kind regards

    Highways England

    Posted by Highways England at 07:21, Tuesday 18 August 2020

  • Thank you for your patience while we look into this matter.

    We are still investigating the concerns you raised and we will aim to provide a further update no later than 27 August 2020.

    Kind regards

    Highways England

    Posted by Highways England at 16:49, Thursday 20 August 2020

  • Thank you for your continued patience while we look into this matter.

    We are sorry that we have been unable to provide an update within the time we have previously stated. We ask that you check back on Tuesday 1st September when we shall inform you of progress made.

    We apologise for any inconvenience caused.

    Kind regards

    Highways England

    Posted anonymously at 16:35, Thursday 27 August 2020

  • Thank you for your ongoing patience whilst we look into this for you.

    Our inspector will be reviewing this tomorrow as part of their safety check of the area and we will provide an update no later than 4pm 2nd September.

    Kind regards

    Highways England

    Posted by Highways England at 12:56, Tuesday 1 September 2020

  • Our inspector visited the location and agrees that remedial work is needed to ensure the safety of road users.

    As such, a repair is planned, and we aim to complete this no later than 9 October 2020. Although we will endeavour to complete the repairs as planned the date may change due to unforeseen circumstances.

    We will provide a further update to confirm when the work has been completed or, in exceptional circumstances, a revised date.

    Kind regards

    Highways England

    Posted by Highways England at 15:15, Wednesday 2 September 2020

  • Thank you for your patience whilst our inspector reviewed your report. Our inspector visited the location and agrees that remedial work is needed to ensure the safety of road users.

    As such, a repair is planned, and we aim to complete this no later than 8 October 2020. Although we will endeavour to complete the repairs as planned the date may change due to unforeseen circumstances.

    We will provide a further update to confirm when the work has been completed or, in exceptional circumstances, a revised date.

    Kind regards

    Highways England

    State changed to: No further action

    Posted by Highways England at 14:25, Wednesday 7 October 2020

  • Thank you for your patience whilst we completed the repairs in relation to your report. We can confirm that the repair is now completed, and you should notice a smoother and safer drive in this area

    We would like to thank you for contacting us about your concerns. If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at:

    • 0300 123 5000

    • info@highwaysengland.co.uk

    Please quote to discuss this matter further.

    Kind regards

    Highways England

    Posted by Highways England at 13:44, Friday 9 October 2020

This report is now closed to updates. You can make a new report in the same location.