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Drain has sunk after heavy rain

Reported via desktop in the Road surface category anonymously at 11:25, Thursday 8 October 2020

Sent to Highways England less than a minute later

The drain on the corner of greens norton road has sunk & has a hole in following heady rain. This is a serious risk hazard for the traffic on this main road. especically as if it floods again road users will not be able to see the damage. see images taken 07/10

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  • Have sent images to highways agency mailbox

    Posted anonymously at 11:45, Thursday 8 October 2020

  • Good morning,

    Thank you for your report.

    Due this being concerning Sunken drain Towcester. We have raised this directly with our inspectors to be investigated at the first possible opportunity.

    Although we endeavour to monitor these reports in the quickest time possible we would ask that anything of a safety critical nature be raised with our Customer Contact Centre directly, available 24 hours a day, on 0300 123 5000 when you are at a safe location. This allows us to process any such report as soon as it is received.

    Based on your description we believe this may be a safety critical issue. We aim to provide an update within 48 hours to confirm that the issue has been reviewed and whether remedial work was required to make the area safe along with details of any further repair work which is required. Please check back at this time for this update.

    Posted by Highways England at 09:29, Friday 9 October 2020

  • Good morning,

    Thank you for your report.

    Due this being concerning sunken drain. We have raised this directly with our inspectors to be investigated at the first possible opportunity.

    Although we endeavour to monitor these reports in the quickest time possible we would ask that anything of a safety critical nature be raised with our Customer Contact Centre directly, available 24 hours a day, on 0300 123 5000 when you are at a safe location. This allows us to process any such report as soon as it is received.

    Based on your description we believe this may be a safety critical issue. We have sent this our teams and actioned urgently.

    Posted by Highways England at 11:07, Friday 9 October 2020

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