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There is a major flooding issue excessive amount of water is coming from the M20 onto Nepicar Lane and running down onto A20 London Road, causing excessive amount of water on the highway and entering the Moat Hotel damaging the property, the amount of water flowing off the M20 is far in excess of Nepicar Lane's drainage capacity, earlier this year there was a very significant road traffic collision due to water on the highway and as you will be aware the first frosts will soon be commencing and will cause ice to form on the highway, this needs to be dealt with as soon as possible.

Reported via desktop in the Flooding/drainage category anonymously at 14:24, Wednesday 14 October 2020

Sent to Highways England less than a minute later

There is a major flooding issue excessive amount of water is coming from the M20 onto Nepicar Lane and running down onto A20 London Road, causing excessive amount of water on the highway and entering the Moat Hotel damaging the property, the amount of water flowing off the M20 is far in excess of Nepicar Lane's drainage capacity, earlier this year there was a very significant road traffic collision due to water on the highway and as you will be aware the first frosts will soon be commencing and will cause ice to form on the highway, this needs to be dealt with as soon as possible.

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