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Drains Blocked yet again & causing excessive water on Highway

Reported via mobile in the Flooding/drainage category anonymously at 09:54, Sun 15 November 2020

Sent to Highways England less than a minute later

New pipes put in ,As previously flooded Two houses earlier this year .No good doing this if trees aren’t pruned ,& drains cleared regularly,To try & avoid blockages .Reported blocked Saturday 14 th November & as usual ,I am not aware of anyone attending & risk to traffic & our homes (Yet Again ) & Another neighbour reported & no details taken .Not happy as you never repaired our driveway from last time or refunded my husbands lost wages ,Clearing up your debris.

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Updates

  • Thank you for contacting Highways England concerning blocked drainage near your property. We shall look into this issue and aim to provide a response by 27 November 2020.

    Can we please ask that you check back on this date for an update.

    Kind regards

    Highways England

    Posted by Highways England at 15:13, Mon 16 November 2020

  • Thank you for contacting Highways England.

    We last cleared the drains in the area on 6 November 2020. We went out again to check the drains on 14 November 2020 and found them to be clear.

    We will continue to monitor the drains in this area and clear them then necessary.

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000

    • info@highwaysengland.co.uk

    Please quote 21779519 to discuss this matter further.

    Kind regards Highways England

    Posted by Highways England at 08:41, Mon 23 November 2020

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