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Lighting out

Reported via mobile in the Street lighting category anonymously at 18:42, Tuesday 26 January 2021

Sent to Highways England less than a minute later

Large sections of lighting out on a dangerous intersection

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  • Thank you for contacting Highways England.

    We have passed your report regarding the lighting to our local inspector who will review the issue as part of their next safety check.

    We aim to provide a further update no later than 8 February.

    Kind regards Highways England

    Posted by Highways England at 10:37, Thursday 28 January 2021

  • Thank you for your patience whilst we looked into your report.

    We’re aware of the issues with the street lights being out and have investigated what is causing the fault. The fault is with feeder pillar for the lighting. The feeder pillar is used to take in a supply of electrical energy from a transformer and distribute it to where it’s needed, in this instance the street lights. Issues with feeder pillars don’t sit within our jurisdiction and are the responsibility of Western Power and the repair sits with them. Western Power will now schedule the repair work in this area alongside other commitments and safety critical work. Unfortunately I don’t have a date this will be done as of yet.

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000


    Please quote 21832948 to discuss this matter further.

    Kind regards Highways England

    Posted by Highways England at 09:18, Wednesday 10 February 2021

  • Last update was 10th February. Please advise of progress?

    Posted anonymously at 13:26, Monday 1 March 2021

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