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Street lights are on 24 hours a day. Reported on 8.2.21

Reported via desktop in the Street lighting category anonymously at 16:32, Tuesday 9 March 2021

Sent to Highways England less than a minute later

Reported via desktop in the Street lighting category anonymously at 17:13, Monday 8 February 2021

This still has not been resolved see 21844479 - see below

Sent to Highways England less than a minute later

New LED street lights have been recently erected on both sides of the A36 Churchill Way North, Salisbury and the lights are on 24 hours a day, 7 days a week and the old street light are also on at night. These new LED lights are a light nuisance and should not be on 24 hours night and day. Also they are not 'dimmed' during the late hours of the night. At night, there is unacceptable light pollution and bright reflection of light from the road surface. The LED street light at the bottom of my back garden gives out considerable light spill, road reflection and light pollution at night into my back garden and other neighbour's gardens. It has also been fitted so that the fitment is not straight (but this is not the cause of the LED light pollution in my back garden). I look forward to your reply.

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Updates

  • Thank you for contacting Highways England. concerning the street lights on the A36 in Salisbury.

    We shall look into this issue and aim to provide a response by 23/03/21.

    Can we please ask that you check back on this date for an update.

    Kind regards

    Highways England

    Posted by Highways England at 10:43, Wednesday 10 March 2021

  • Thank you for contacting Highways England about street lighting on the A36 in Salisbury.

    With regard to lights being on 24 hours a day - This has been investigated and it has been discovered that some of the lamp units installed had been supplied to us with a manufacturing defect. This defect has meant that these lamps don’t communicate with the central management system that is in control of dimming and switching the lights off in the morning and on when it gets dark. To rectify this we are going to need a full closure of the road network overnight and we have been waiting for this to be possible. With other works being carried out in the area we have to wait until our works and closure will not clash with others. Works have continued during this waiting period on other areas of the A36.

    Regarding light spill - We are aware of a few locations where because of the height of the road or proximity of neighbouring properties that the light spill is causing a nuisance. For these locations back screens will be installed on the lights to shield neighbouring properties. These require access to the top of the column as well and therefore also require a road closure. Both items should be addressed over the next couple of weeks, and we are keeping pressure on the contractor to make these fixes a priority.

    We hope this answers your enquiry. If you have any further queries, please contact our Customer Contact Centre on 0300 123 5000 or info@highwaysengland.co.uk

    Kind regards Highways England

    Posted by Highways England at 07:07, Wednesday 17 March 2021

  • State changed to: Fixed

    Updated by Highways England at 07:08, Wednesday 17 March 2021

This report is now closed to updates. You can make a new report in the same location.