M5 J11a exit road on southbound carriageway
Reported via mobile in the Pothole category anonymously at 08:13, Wednesday 24 March 2021
Sent to Highways England less than a minute later
Huge pothole which was reported 1 month ago. I was not aware of it and why would one expect it? Hit with new near side front wheel whose tyre is brand new which now needs replacement. £180. Sounded like an impact to vehicle when there was no other car in sight. Very alarming and could have caused an accident. WHY HAS THIS NOT BEEN REPAIRED WHEN SOMEONE REPORTED IT ONE MONTH AGO? DOES ANYONE LISTEN?
Thank you for contacting Highways England concerning the pothole on the M5 at junction 11a. We shall look into this issue and aim to provide a response by 9 April 2021
Can we please ask that you check back on this date for an update.
Posted by Highways England at 14:39, Thursday 25 March 2021
Thank you for your patience whilst our inspector reviewed your report.
We’re sorry to hear about this incident you had on our network, and for the resulting inconvenience this has caused you.
We have since been out and carried out a temporary repair on this pothole. We have works scheduled in this month to carry out a permanent hot repair to the location this month. Although we always aim to complete the repairs as planned, the date may change due to unforeseen circumstances.
We hope this answers your enquiry. If you have any further queries, please contact our Customer Contact Centre on 0300 123 5000 or firstname.lastname@example.org.
Kind regards Highways England
State changed to: No further action
Posted by Highways England at 12:42, Thursday 8 April 2021
This report is now closed to updates. You can make a new report in the same location.