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All signage on M5, both ways between Junction 4a & 7

Reported via mobile in the Sign issue category anonymously at 18:18, Wednesday 24 March 2021

Sent to Highways England less than a minute later

There is a confusing sign that is appearing on the information signs along the M5, both directions, between junction 4a and 7 minimum. The sign is stating ‘RED X INFORCE’ I believe this means the old hard shoulder should not be used, but there is no information displayed on ANY of the overhead signage for the smart motorway. Are these signs even working? I am concerned that no one takes any notice of this info sign and everyone continues to use the lane as the overhead signs are not showing anything. I am concerned someone breaks down and no one will read the info signs as they always give this statement no matter what time of day. If the overhead signs are not working should the lane not be removed from use until you can fix the smart bit of the smart motorway?

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Updates

  • Thank you for your patience whilst we looked into your report. I'm sorry for the delay in updating you.

    This sign is to make drivers aware that Red X enforcement is in place when a lane is closed. I understand your concerns with this being confusing. I have passed your enquiry on to our control room who set these signs to see if there is anything we can do.

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000

    • info@highwaysengland.co.uk

    Kind regards Highways England

    Posted by Highways England at 11:53, Thursday 8 July 2021

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