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Loose BT Cover

Reported via desktop in the Road surface category anonymously at 15:35, Thursday 25 March 2021

Sent to Highways England less than a minute later

My initial request 21859703 dated 25/02/21 is still outstanding and no repair works have been undertaken. The loose BT cover is very noisy and is directly opposite our property BA12 0PY and is now affecting our sleep as vehicles pass over this ALL hours of the day. There are a number of the same issues along this stretch of the A36 and potentially a driving hazard.

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Updates

  • Thank you for contacting Highways England. concerning the cover.

    We shall look into this issue and aim to provide a response by 12/04/21.

    Can we please ask that you check back on this date for an update.

    Kind regards

    Highways England

    Posted by Highways England at 11:31, Monday 29 March 2021

  • Thank you for your patience whilst our inspector reviewed your report.

    This manhole cover isn't an asset owned by us. This is owned and maintained by BT, and has been reported to them to repair. If you require further information you can contact BT via 0800 023 2023 or https://www.bt.com/ help/ landline/ fix-a-problem/ how-can-i-report-damage-to-bt-cables--poles--cabinets-or-manhole.

    We hope this answers your enquiry. If you have any further queries, please contact our Customer Contact Centre on 0300 123 5000 or info@highwaysengland.co.uk

    Kind regards Highways England

    Posted by Highways England at 08:04, Wednesday 7 April 2021

  • Thank you for your patience whilst our inspector reviewed your report.

    This manhole cover isn't an asset owned by us. This is owned and maintained by BT, and has been reported to them to repair. If you require further information you can contact BT via 0800 023 2023 or https://www.bt.com/ help/ landline/ fix-a-problem/ how-can-i-report-damage-to-bt-cables--poles--cabinets-or-manhole.

    We hope this answers your enquiry. If you have any further queries, please contact our Customer Contact Centre on 0300 123 5000 or info@highwaysengland.co.uk

    Kind regards Highways England

    State changed to: No further action

    Posted by Highways England at 08:04, Wednesday 7 April 2021

This report is now closed to updates. You can make a new report in the same location.