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Information on Real time Traffic Info (RTTI) uncertain

Reported via desktop in the Sign issue category anonymously at 13:15, Thursday 22 April 2021

Sent to Highways England less than a minute later

Real Time Traffic Info between M5 J19 and J20 southbound shows; rockfalls, narrow lanes and speed restrictions, none of which actually exist. This info has been up for at least 2 weeks and is misleading as there are no narrow lanes or speed restrictions in place.

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  • Thank you for contacting Highways England concerning signage on the M5. We shall look into this issue and aim to provide a response by 7 May 2021.

    Can we please ask that you check back on this date for an update.

    Kind regards

    Highways England

    Posted by Highways England at 12:18, Friday 23 April 2021

  • Thank you for your patience while we looked into your concerns.

    Could we ask which website this information was being offered on so that we can look into this matter further.

    If you could contact our Customer Contact Centre quoting 21908845. They are available 24 hours a day at: • 0300 123 5000

    • with the information, we would be grateful.

    Kind regards

    Highways England

    Posted by Highways England at 13:58, Friday 30 April 2021

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