Road surface sinking around inspection chamber
Reported via desktop in the Road surface category anonymously at 16:07, Tuesday 27 April 2021
Sent to Highways England less than a minute later
The road and inspection chamber have sunk causing the ground and house to shake when HGV's pass over it
Thank you for contacting Highways England concerning a sunken utility cover. We shall look into this issue and aim to provide a response by 12 May 2021.
Can we please ask that you check back on this date for an update.
Posted by Highways England at 08:13, Friday 30 April 2021
Thank you for your patience whilst our inspector reviewed your report.
This asset is the responsibility of BT to maintain. We've contacted BT and raised this job with them for their team to schedule in a repair.
We’ve spoken with BT again on the 4 May 2021 to chase this up, and we're hopeful they will be in a position to carry out the repair soon.
If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000
Please quote 21913264 to discuss this matter further.
State changed to: No further action
Posted by Highways England at 11:54, Thursday 6 May 2021
This report is now closed to updates. You can make a new report in the same location.