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Road surface sinking around inspection chamber

Reported via desktop in the Road surface category anonymously at 16:07, Tuesday 27 April 2021

Sent to National Highways less than a minute later

The road and inspection chamber have sunk causing the ground and house to shake when HGV's pass over it

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  • Thank you for contacting Highways England concerning a sunken utility cover. We shall look into this issue and aim to provide a response by 12 May 2021.

    Can we please ask that you check back on this date for an update.

    Kind regards

    Highways England

    Posted by National Highways at 08:13, Friday 30 April 2021

  • Thank you for your patience whilst our inspector reviewed your report.

    This asset is the responsibility of BT to maintain. We've contacted BT and raised this job with them for their team to schedule in a repair.

    We’ve spoken with BT again on the 4 May 2021 to chase this up, and we're hopeful they will be in a position to carry out the repair soon.

    If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000


    Please quote 21913264 to discuss this matter further.

    Kind regards

    State changed to: No further action

    Posted by National Highways at 11:54, Thursday 6 May 2021

This report is now closed to updates. You can make a new report in the same location.