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RIDICULOUS 45 minute diversion

Reported via mobile in the Roadworks category anonymously at 14:29, Tuesday 25 May 2021

Sent to National Highways less than a minute later

I was traveling to James Paget hospital last night and was faced with a 45 minute diversion due to north bound a47 roadworks. This is absolutely insane and subsequently on returning home I checked a map and there was a much shorter option which for some reason wasn’t used. Your road closed also was not updated to Apple maps again ridiculous. I was 7 minutes from the regions Only district hospital and had to travel 45 minutes to get to the hospital no warning approaching the road works. Norfolk CC don’t seem to care about my concerns and they tell he H E are responsible.

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  • Thank you for contacting Highways England regarding the works on the A47.

    I would first like to apologise for the delay that this has caused you.

    Firstly the fact that there are no warning approaching the closure is concerning, we’ll need to check this with our contractor as there should be advanced warning signs out there. We have had signs out informing that works are going on the A47 for a number of months.

    Unfortunately we cant recommend the usage of Apple/Google maps for a sorter diversion route. There may be alternate routes, but they may not be appropriate for HGVs, which our signed diversions are required to be acceptable for.

    I hope this has helped to answer your questions and thank you again for your report.

    Kind Regards Highways England

    State changed to: No further action

    Posted anonymously at 11:23, Thursday 27 May 2021

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