Road Damage on Northbound carriageway
Reported via desktop in the Road surface category anonymously at 16:09, Monday 19 July 2021
Sent to Highways England less than a minute later
Significant increase in noise levels and substantial transmission of vibration to neighbouring properties from heavy vehicles due to the damaged road surface (appears to have a sub-standard temporary repair) in this area. Matter has been on-going for a week now without being resolved.
Thank you for your patience whilst we completed the repairs in relation to your report.
We can confirm that the repair is now completed, and we hope that this improves your journey.
If you require any further update on this issue our Customer Contact Centre is available 24 hours a day at: • 0300 123 5000
Please quote 21994263 to discuss this matter further.
Kind regards Highways England
Posted by Highways England at 15:57, Wednesday 28 July 2021
Considerable amounts of vibration are still occurring throughout the day and night causing doors to rattle in their frames, pictures to fall off walls and the whole house to shudder. I am extremely concerned about damage to my property and the gas and water lines running to both my and other houses in the road. Such movement could easily fracture a pipe resulting in a gas build up and subsequent explosion. This matter requires urgent resolution.
Posted anonymously at 18:04, Sunday 5 September 2021
First reported in July the level of noise and transmission of vibration to neighbouring properties is now increasing noticeably as you have still not taken adequate action.
Posted anonymously at 18:26, Thursday 9 September 2021
Provide an update