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M20 Jct 5 coastbound

Reported via mobile in the Sign issue category anonymously at 18:41, Monday 6 September 2021

Sent to Highways England less than a minute later

Gantries on the supposed smart motorway remain not clear. The first row of gantries will say 60, then next row 60, then next row will be blank and final will display national. Not a problem when it says 60. 10mph doesn't make much difference. Bigger issue when it says 40.

Did ring call centre and was told it was fine. Not sure why one set would be blank, either they work or not.

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  • Same thing different day. I guess safety isn't a big concern of theirs

    Posted anonymously at 12:27, Friday 10 September 2021

  • Thank you for contacting Highways England regarding the setting of the gantry signs at junction 5, M20.

    To help us investigate this further, please can you provide further details of when you were travelling such as times and dates.

    Please provide the information to our Customer Contact Centre which is available 24 hours a day at: • 0300 123 5000


    Please quote 22044202 to discuss this matter further.

    Kind regards Highways England

    State changed to: Investigating

    Posted by Highways England at 09:51, Wednesday 15 September 2021

  • I use this stretch of road Monday to Friday and get to the issue part of road at about 7.40. The gantry that doesn't work the most is the one just before the traffic from Jct 5 merges onto the M20. This leads to some cars and lorries going 40mph and joining traffic having no speed restrictions.

    Posted anonymously at 19:48, Wednesday 15 September 2021

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